How do you help guide the shift of a 150-year-old enterprise from pure holding company to the active heart of four global businesses at the forefront of risk, strategy and people?
For Marsh McLennan & Companies, its 150th anniversary and COVID-19’s impact on the industry landscape signaled an opportunity to unify Marsh, Guy Carpenter, Mercer and Oliver Wyman under one enterprise. On a tactical level, the shift would efficiently consolidate certain shared functions and centers of excellence, like HR, technology, and legal across the firm. Strategically, the single enterprise approach aimed to closely engage clients with tailored solutions and experiences. The company chose Lippincott to bring the “one enterprise” experience and culture to life.
At the outset, Lippincott was charged with two goals: modernize the brand to shift the enterprise into a new chapter in its evolution and galvanize all 76,000+ colleagues by re-examining the enterprise purpose and commitments.
To set the table for the single enterprise, our first recommendation was the pivotal migration of the business name from Marsh & McLennan Companies to the simpler Marsh McLennan. This foundational change signaled a modern and cohesive enterprise and set the tone for our entire engagement. We undertook efforts to evolve the brand platform and visual system, recognizing that to be successful, we needed to honor the unique strategies and systems of each of the four businesses, while also enabling them to come together as a whole when it adds value.
For most of a decade, Marsh McLennan has stood behind its purpose of “making a difference in the moments that matter.” In re-examining the enterprise purpose, we came to realize that it not only is more important and relevant than ever before, but it also aligns with and elevates the brand strategies of the four...view more
Silver in Lettering 2022
Bronze in Branding 2022
Bronze in Logos 2022
Bronze in Services - Other 2022
Adam Stringer, Partner, Design, Lippincott Kaito Gengo, Senior Design Director, Lippincott
Senior Partner, Brand Strategy, Lippincott: Shelby Hawker
Partner, Brand Strategy, Lippincott: Liz Greene