Improving Comfort and Safety in Hospitals


We worked with Illuminate HC, winner of the McKnight Tech Award, to rethink the future of post-hospital care. The project brief was simple: redesign the bedside call-light mechanisms to improve the level of service and pilot the product in local post-care facilities. Through our process, we arrived at a design solution that included a connected ecosystem of tablets and wearables for the nursing staff.

Since the system’s implementation, piloted at Warren Barr Gold Coast in Chicago, the patient experience has seen a 20% reduction in call-light response time after the first quarter of deployment, and a 50% reduction by the fourth quarter.


Gold in Innovative Use of Mobile Technology 2021

Silver in Apps 2021

Silver in Digital Tools and Utilities 2021

Silver in UX, Interface & Navigation 2021

Created by:

Lead Designer

Yazin Akkawi

Design Company


Profile Website

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Project Website

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Illuminate HC

Design Team